FAQ
Is it safe to use my Credit Card with InfernoKickz.com?
Great question! Yes, we respect your privacy 100%. We give you an option to pay through Credit/Debit and we also give you an option to pay through Stripe. Any of your information that is collected is used for your transaction only.
Are the products InfernoKickz sell Authentic?
Each product is guaranteed to be 100% Authentic as our products are purchased from Authorized Retailers.
Is my Pre-Order guaranteed ?
All pre-orders are guaranteed please allow up to 10 business days after release date as some merchandise is shipped from authorized realtors. An email will be sent to all customers confirming pre order and tracking number upon shipping process.
How can I track my order?
Please Allow 7-10 business days you will be provided tracking and delivery information once order has begun shipping process.
Return/Exchange Policy
All sales are FINAL. No refunds, or exchanges.
Are there any discounts or promotions?
Discounts and Promotions will be updated on our Instagram handle: @InfernoKickzOfficial
Do we offer consignment?
Consignment is "80-20". Any consignment inquiries must be emailed to InfernoKickz@yahoo.com
How can I pay for my order?
We accept Visa, MasterCard, American Express, Discover Cards & Stripe.
*Please note, all orders above $1000.00 USD are subject to a verification. Only orders that have supplied photo I.D. that matches with billing information will be processed. All other orders that do not verify identity will be refunded. We do this for the security of our customers and in order to prevent fraud.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
4 POINT AUTHENTICATION PROCESS
MOLD
This pertains to the overall shape determined by the Trade Dress Registration made by the brand for each sneaker bearing their logo. Whatever the brand has deemed acceptable to be sold in a retail store is acceptable and deemed authentic PERIOD. Slight differences in shape are irrelevant when determining authenticity for one simple reason, pairs found in retail stores which again is what the brand has deemed authentic are found to have slight differences in shape caused by wear and tear to the equipment used during manufacturing.
MATERIAL
This pertains to the materials that are chosen by contract of the brands Trade Dress Registration. Whatever materials are found on any given specific sneaker and their corresponding box, paper and accessories must be what is registered by the brand.
DESIGN
This pertains to any and all art/writing/shapes/colors/designs etc. that the brand has in each sneakers Trade Dress Registration. Any given sneaker has to match it's brand registrations criteria. Slight positioning differences of these details on each sneaker is permitted to vary depending on the size of the sneaker and even on similar sizes since retail pairs have been found with these inconsistencies... again if the brand deems these differences irrelevant by allowing them to sit on retail shelves then so do we. Slight color differences are also permitted as this has also been seen across retail pairs permitted by the brand. Color hue differences are nothing more then simple manufacturing inconsistencies.
DATA
This pertains to the specific sneaker name/retail price/production dates and any other data found on a shoe which is under the brands Trade Dress Registration contract. This data must match the brands contracted data during the process of authentication.